Brittany’s Hope Refund Policy

Refund Policy

Established October 2021

Brittany’s Hope is a nonprofit organization. Our refund policy is not designated to be a profit center or to be punitive – it is simply designed to cover the cost of registrations and cancellations to support our work.

Donations & Recurring Donations

We are grateful for your donation and support of the Brittany’s Hope mission. We are appreciative and thankful for every dollar we receive and ensure 100% of every donation made goes directly into our programs. Donations are typically non-refundable; however, if you have made an error in your donation or have changed your mind about your contribution, please contact us within two (2) business days.

Automated recurring donations are the backbone of our humanitarian programs, enabling projects to continue their work. However, if you must cancel your recurring donation, please notify us immediately. If within 15 days, we will refund the most recent transaction.

Purchased Event Tickets & Sponsorships

Brittany’s Hope may offer, from time to time, tickets for fundraising events where a percentage of the event donation will help support our mission. In such cases, when we receive your event donation, we believe it was your full intention to support our efforts to meet the needs of orphaned and at-risk children. Because Brittany’s Hope works quickly to put 100% of the donations received to immediate use, we do not offer refunds on any donation made for events, including tickets/registrations.

In cases where events are canceled or postponed due to external circumstances, such as Covid-19, Brittany’s Hope reserves the right to offer transfers of sponsorships to other events where they see fit. They also reserve the right to offer other opportunities to both ticket and sponsorship holders.

Questions about this policy or a canceled event can be sent to info@brittanyshope.org.